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Can't wait to get back to work?

Don’t worry—managing your equipment loan is fast and easy.

Getting started

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Set up your account

Access your account online to view statements, manage payments, and review your payment history.
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Pay by ACH transfer...

Set up an ACH transfer from your financial institution to your loan account using your account and routing number.
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...Or pay by debit card

Set up automatic payments or make a one-time payment online using your debit card.

FAQ

Am I a Vibrant Credit Union member?

Yes! You are now eligible for all our products—checking, credit cards, and more! Visit our website to learn more.

When will I get my loan documents?

You will receive your loan documents through DocuSign. Please save a copy of your documents at the time of signing.

Where are you guys located?

Our headquarters is located in Moline, Illinois, and we have branches in Iowa and Illinois. 

 

Can you help me set up an ACH transfer?

Absolutely! If you're not comfortable setting up a transfer through our online portal we're glad to set it up for you. Call us at 800-323-5109 between 8:30 a.m. and 5:00 p.m. CT Monday through Friday, or from 8:30 a.m. to 12:00 p.m. CT on Saturday.

How can I make a payment?

You have three options for paying your loan:

  • You can pay online with your debit card. (where you can also access your account statements and payment history if you set up an account).
  • You can pay online with an ACH transfer from your bank account. Need help setting up your transfer? Call us at 800-323-5109 and we'll take care of it.
  • If you prefer, you can just mail us a check!

 

How can I set up an automatic payment?

Log in to your loan account and choose "Pay my bills" under your latest invoice. When you enter your payment information, you can choose a one-time payment or a recurring payment.

Can I pay by mail?

Yes! You can send a check to the address below if you prefer to pay by mail. Remember to include your account number on the memo line for faster processing.

Vibrant ATTN: Payments PO Box 1550 Moline IL 61266

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Office hours

Monday – Friday: 8:30 a.m. – 5:00 p.m. CT

Saturday: 8:30 a.m. – Noon CT

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Need a hand?

Get personal support from our team. Call 800-323-5109 or email to connect with us.