Mastercard Resource

Having troubles with your Vibrant debit card? We are here to help! ​

​We are sorry that you are experiencing difficulty in service with your Vibrant Debit card. Please check out the options below on how we can get you back up and running as soon as possible!


  • If you have your new Vibrant Debit Mastercard in hand, just simply call 1-800-992-3808 to activate it and you will be good to go!

  • If you did not receive or have lost your new Vibrant Debit Mastercard that was mailed to you in the fall of 2018, please CLICK HERE.

  • If you have your new Vibrant Mastercard but cannot activate it or are having any other difficulties, please call us at 800-323-5109 or stop into any or our branches.

We appreciate your patience during this time. Thanks!